Friday, November 18, 2005

A Visit to the Palm Store


Palm has a new store at The Grove in L.A., and I stopped in today to see if it's going to be a new stop on my usual "Grove rotation." It's not. Unfortunately, it's just not very well-stocked or laid out. Or any fun.

Palm failed to follow Apple's shrewd example. Whereas Apple fills their stores with third-party products and fun and interesting activities, Palm's store is a sterile, barren display of a handful of Palm-manufactured products. And even if you are moved to buy something, nothing has a price on it. That's a pet peeve of mine.

When I visited, there was no one in the store but one very sad and lonely clerk. That's too bad. Let's hope Palm gets its act together and makes its store a destination as compelling as some of its products.

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